Lord Hanuman holding Sacred Khejri Tree
Khejri Ke Balaji TrustRegd. Public Trust • Rajasthan Public Trusts Act, 1959
DPDP Act 2023 Compliant • गोपनीयता नीति

Privacy Policy

Last Updated: September 18, 2026 • Applicable Law: Digital Personal Data Protection Act, 2023 (India)

Our Sacred Covenant on Data Sanctity

Khejri Ke Balaji Trust (“Trust”, “we”, or “Data Fiduciary” under Indian law) reveres the privacy of every devotee and citizen (“Data Principal”). We do not treat you as a customer or data point; you are an eco-warrior taking a sacred pledge for Mother Earth and Lord Hanuman. We hold a strict Zero-Monetization commitment: we never sell, rent, lease, or commercialize your personal data to any corporate, advertiser, or third party.

1. Scope & Legal Framework

This Privacy Policy explains how we collect, process, store, and safeguard personal information when you visitkhejrikebalaji.org, take the digital eco-pledge, sponsor tree adoptions, order consecrated prasadam, participate in live pooja broadcasts, or report environmental filth hotspots. This policy complies with:

  • The Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
  • The Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
  • The Consumer Protection (E-Commerce) Rules, 2020.

2. Information We Collect

We only collect data strictly necessary to fulfill your seva requests or devotional commitments:

A. Devotional & Pledge Data

Full Name, City, State, chosen native tree (Khejri, Neem, Peepal, Banyan), and commitment notes for generating your Digital Seva Pass.

B. Contact & Dispatch Details

WhatsApp / Mobile phone number (e.g. +91 9664281174 integration), physical delivery address, and postal pincode when ordering consecrated holy prasadam boxes or pooja kits.

C. Geolocation & Seva Spot Photos

Voluntarily provided GPS coordinates and photographs when using “Spot the Filth” or mapping newly planted trees for public tracking.

D. Technical & Diagnostic Logs

Anonymized IP addresses, browser types, and error logs collected automatically to protect our infrastructure against cyber attacks.

3. Financial & Payment Card Information (Zero Storage)

All online contributions and cost-recovery payments are processed through RBI-licensed and PCI-DSS Level 1 certified payment aggregators (such as Razorpay, Cashfree, or UPI networks). Khejri Ke Balaji Trust does NOT store, process, or have access to your bank account passwords, debit/credit card numbers, CVVs, or UPI PINs.Your financial transactions are handled solely within the encrypted environments of our certified payment gateways.

4. How We Use Your Information

  • To plant, geotag, and maintain your adopted tree and send quarterly photographic updates to your WhatsApp.
  • To pack and dispatch your holy prasadam and eco-samagri via India Post or green courier.
  • To transmit daily pooja notifications, morning sutras, and live YouTube/Instagram stream links via WhatsApp Broadcast.
  • To coordinate physical community cleanups with local volunteer sena chapters in Rajasthan and other states.
  • To fulfill statutory trust audit, accounting, and compliance requirements under the Rajasthan Public Trusts Act, 1959.

5. Your Rights as a Data Principal (DPDP Act 2023)

Under the Digital Personal Data Protection Act, 2023, you have the right to:

  • Right to Access: Request a summary of personal data held about you by the Trust.
  • Right to Correction & Erasure: Request the correction of inaccurate data or the deletion of your contact records from our broadcast channels.
  • Right to Withdraw Consent: You may unsubscribe from WhatsApp daily broadcasts at any time by messaging “STOP” to +91 9664281174.
  • Right of Grievance Redressal: Direct statutory grievances to our designated Grievance Officer.

6. Data Security & Retention

We implement industry-standard technical measures including HTTPS SSL encryption (TLS 1.3), rate limiting, strict role-based access control, and PostgreSQL spatial databases with row-level security. Personal data is retained only for as long as necessary to fulfill the seva purpose or comply with statutory trust audit requirements.

7. Statutory Grievance Redressal Officer

In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the designated Grievance Officer for Khejri Ke Balaji Trust are:

Designation: Grievance Redressal Officer
Entity: Khejri Ke Balaji Trust (Regd. under Rajasthan Public Trusts Act, 1959)
Helpline & WhatsApp: +91 9664281174
Address: Khejri Ke Balaji Dham, Khejarli Sacred Grove, Rajasthan, India
Statutory SLA: Acknowledgment within forty-eight (48) hours; final redressal within thirty (30) days of receipt.